Privacy Policy
Last updated: 18 October 2026
This Privacy Policy explains what information Gallop Learning ("Gallop", "we", "us") collects when you use the Gallop learning app and the website at galloplearning.com, how we use it, and the choices you have. By using Gallop you agree to the practices described here.
1. Information we collect
| Information | When and why |
|---|---|
| Email address and sign-in details (sign-in method, a unique account ID, account creation and last sign-in dates) | When you sign in to the app. Used to create and secure your account. |
| Mobile phone number | When you add or verify it in the app. Used for account sign-in and to identify your account. |
| Learning activity: your answers (including written answers), points, scores and progress | When you use ThinkBell, Quiz Club, NewsBytes and other activities. Used to evaluate answers, calculate points and show your progress and leaderboard. |
| Name, email, phone number and message | When you send an enquiry through the contact form on our website. Used to reply to you. |
| Name, mobile number and email | When you submit an account deletion request. Used to find your account and complete the request. |
| Technical data such as IP address and browser type | Collected automatically by our servers when you use the app or website. Used for security, preventing abuse and fixing problems. |
We do not ask for your precise location, contacts, photos or microphone.
2. How we use your information
- To create your account and let you sign in.
- To provide the app: show activities, evaluate answers, award points and track progress.
- To respond to enquiries and support requests.
- To keep the app and website secure and to prevent spam and misuse.
- To maintain and improve Gallop.
- To process account deletion requests.
We do not sell your personal information.
3. Services we use and who we share information with
We share information only with the service providers needed to run Gallop, and only for that purpose:
- Google Firebase Authentication, for signing in (Google account and/or phone number verification).
- Google Gemini API. Written answers you submit in ThinkBell are sent to Google's Gemini AI service so they can be evaluated and scored.
- DigitalOcean, which hosts our servers and database.
- Google Fonts and cdnjs, which deliver fonts and icons to our website pages. Your browser contacts them directly, so they can see your IP address.
These providers process information under their own privacy policies. We may also disclose information if required by law or to protect the rights and safety of our users or Gallop.
4. Cookies
Our website uses only essential cookies, for example to keep forms secure and, for administrators, to stay signed in. We do not use advertising or tracking cookies.
5. How long we keep information
We keep your account and learning data for as long as your account is active. When you ask us to delete your account, we delete your data within 5 days of your request (see section 7). Enquiries are kept only as long as needed to respond to them.
6. Security
Information is sent between your device and our servers over HTTPS, and access to stored data is restricted to authorised staff. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and deleting your data
You can ask us to access, correct or delete your information at any time. To delete your account and its data, use our account deletion request page. We complete deletion requests within 5 days. You can also contact us at the address below.
8. Children's privacy
Gallop is a learning app used by students, who may be children. We collect only the information needed to run the app, as described above. Parents and guardians can contact us to review, correct or delete their child's information, or use the deletion page above. If you believe a child has given us information without appropriate permission, please contact us and we will remove it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. If we make important changes we will let you know in the app or on this page.
10. Contact us
Gallop Learning
Email: admin@galloplearning.com
Website: galloplearning.com